Every business makes the promise to meet a human need, together with the implied duty to do no harm to customers, suppliers and the wider community in the marketplace.
A business that denies its natural social responsibilities to people, to environment and stakeholders cannot therefore be trusted by its beneficiaries. The business excellence goal is to build and facilitate the creation of a better and sustainalbe future society.
Growth and innovation are the twin cornerstone of sustainablility. They are also the only way to do business today. Organisations around the world, and their stakeholders are becoming increasingly aware of the benefits of socially responsible behavior and to consider the community and the environment as important factors in business decision-making for long-term viability because "helping to build social and environment pillars make the global marketplace stronger" (UN Global Compact).
Face-to-face dialogue with key members and stakeholders of the organisation across all levels of the corporate structure. Management and employees opinion mapping where appropriate. Training facilitation assure transfer of effective learning for the desired behavioural change. Integrate documents, statistics and visual archives for the best depiction of its business excellence & CSR activities & desires.